[MegaGlide]

My short $.02.

They can do whatever they want to attract the new, but it won't work unless these dealers do, indeed, get down off their high horses and bulid a relationship with their customers. Then, when the noobs are ready to move up, they'll beat a path back to the door where they were treated so well.

For my second penny's worth, keeping their current customer base...
They're currently doing it wrong. The only way to get me, and those like me, off our current scoots and onto the new is to make them irresistable. That means significant improvements without tradeoffs. Currently the MoCo cheapens production methods (with the resultant hit to quality) in order to make more $ for the stockholders, and alienates those who put on more than 147 miles a year in the process.
How about giving us the new frame, bigger motors, etc., without cheapening things in other areas. We'd much rather have paid another $150 MSRP and kept our Timkens in '03, for example.

In a nutshell, make us a bike that will essentially last forever, then give us a good enough reason to trade it in on a new model anyway.
They'd be rich beyond the dreams of avarice if they would do that.