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Computer Talk Have a computer question, problem or internet issue? The computer talk is here.

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  #1  
Old 04-26-2014, 04:25 PM
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Exclamation Pirating e-mail addresses

Need some help with how to deal with this.

Some of you guys know Kamikazee. Great old Master Gunny Ret. but not exactly "tech savvy" Well he called me yesterday in a panic saying that a friend of his said he better check his computer and all of his accounts and passwords cuz somebody hacked his e-mail. Well, long and short of it, somebody is using his e-mail account to send out 'scam' e-mail. It's the one sent to people on your contact list saying you are out of the country (in this case London) and need them to wire you money asap.

He uses HotMail and does it directely from the server and to my knolowledge does not use Outlook. Aside from letting people on his contact list know of the problem (many are his age or older and just might be gullable enough) I'm not sure but believe just changing his password will not cure the problem. I'm thinking his account needs to be scrubbed or deleted and start over, including a new password. Would guess Microsoft/HotMail would also need to be notified.

Any help with this would be greatly appreciated.
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Old 04-26-2014, 09:35 PM
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Delete account, register a new one, contact security.

Sounds like you got it.
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Old 04-26-2014, 09:45 PM
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Originally Posted by Dinero View Post
Delete account, register a new one, contact security.

Sounds like you got it.

^Yup, this^

Microsoft security will walk y'all through the whole thing step by step.
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Old 04-27-2014, 07:21 AM
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I would also make sure that any other accounts that he has created that refers to the Hotmail account have their passwords changed immediately. If facebook or anything like that had its referring email to that email account, the one who hijacked it to request password changes on those other accounts and may have compromised them as well.
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Old 04-27-2014, 01:01 PM
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Hotmail = Hackmail
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Old 04-27-2014, 01:28 PM
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Hotmail = Hackmail
OK, if this is the case, what non ISP e-mail would you suggest. Don't think he's going to go for Outlook. He is not tech savvy at all and struggles with the most baisic functions. Need to keep it simple and as familiar as possible to what he's used to.
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Old 04-27-2014, 05:35 PM
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As much as I dislike the Google image of how the world ought to work and their constant attempts to tie up everything in Google +, gmail is still one of the better ones.
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Old 04-27-2014, 06:27 PM
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Quote:
Originally Posted by Dinero View Post
As much as I dislike the Google image of how the world ought to work and their constant attempts to tie up everything in Google +, gmail is still one of the better ones.
Yup. Gmail is great, as long as you can turn an eye to the rest of their stuff.
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Old 04-29-2014, 07:05 AM
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Quote:
Originally Posted by Scabbydoo View Post
OK, if this is the case, what non ISP e-mail would you suggest. Don't think he's going to go for Outlook. He is not tech savvy at all and struggles with the most baisic functions. Need to keep it simple and as familiar as possible to what he's used to.
I would suggest gmail unless you're doing something wrong or a terrorist, or just really paranoid. Gmail does a good job of security, and filtering spam and other junk like promotional emails. Not a Google fan boy, I know they mine my communications. The convenience I get with them and the Android phone platform far outweighs anything they do.

If you're paranoid, spend $10, buy your own domain name and run your own email.
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